SDFCU Success Stories

What Our Members Are Saying

"As a Senior Foreign Service Officer who has banked at SDFCU for almost 23 years now, and at countless other financial institutions in the U.S. and abroad before that, I have never encountered an employee who has been more consistently attentive to the personal needs of the customer. I am particularly mindful of how, when on home leave in Michigan last year, he was the ultimate “go-to” person when we were negotiating the refinancing of the mortgage on our home. When we have phoned from overseas for advice, he has always given it graciously, and helped us to overcome problems.
In this day and age when financial institutions are becoming notorious for slighting customers and treating them like interchangeable parts on an assembly line, your staff member has made dealing with the SDFCU a customer-friendly experience that no other financial institution that I know of can rival."



From a member in Colombo, Sri Lanka-“I commend the exceptional customer service I received yesterday.  As a 21-year member of SDFCU, I have come to expect fine service from the credit union and yesterday’s service exemplified the best customer service can be:  responsive, friendly, efficient, and successful.”